Terms of service
About these terms
These terms govern your use of kaju-creative.com and how we work with you. Each project's details (scope, deliverables, timeline, fee, payment) are set in the written quote or signed agreement, which prevails if it conflicts with this page.
Quotes
We have no fixed packages. Each written quote is valid for the period stated, and no work starts before your written approval (email, WhatsApp or signature).
Ad budget
You pay ad budgets directly to the platforms (Meta, Google, TikTok, etc.), separate from our fee. Platforms may reject or pause ads under their policies; this is outside our control, but we help you handle it.
Accounts and ownership
Your pages, ad accounts and pixels remain yours and in your name; we work with permissions you can revoke at any time. Once fees are paid in full, rights to final delivered designs and content pass to you, except general tools, templates, fonts and licensed music, which remain subject to their licences.
Results
We commit to organised work and transparent measurement, but we do not guarantee sales, leads, search rankings or AI-assistant mentions, which depend on factors outside our control such as product, price, competition, platform policies and follow-up speed.
Your responsibilities
- Provide accurate information and the needed access on time.
- Ensure your products and offers are lawful and that you have rights to the images and marks you give us.
- Respond to leads quickly: it's a key part of results.
Confidentiality
We treat your business information and numbers as confidential and never publish your name, results or a review without your written consent.
Ending services
The notice period for monthly services is stated in the quote. On ending, we hand over paid-for files and remove our access from your accounts.
Governing law
These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman have jurisdiction.
Contact
Questions: kajucreative1@gmail.com or +962 78 100 6036.